The course aims to

Training for individuals who are responsible for setting product requirements and their management. The course aims to introduce ITIL, PMBOK and other methodologies, which is used to set and manage product requirements. During training, participants will perform a self-Sparx Systems Enterprise Architect software and gain practical skills.

A course on the following topics

First introduction to the course

The second basic principles and concepts (what?, Why?, What?)

• Basic software requirements
• Customer's requirements
• Are best practices really are the best?
• Requirements of the analyst's role

Third of claims development

• Product vision and project development
• To hear and understand customer needs
• Understanding user requirements
• Playing by the rules
• Quality
• Priorities
• Requirements for approval
• Challenges and Solutions
• Additional information can be useful for gathering and analyzing requirements

4th of claims management

• Risk management
• Change Management